These terms govern your use of the Crikeya platform. Please read them carefully before registering or placing any bets. By creating an account on Crikeya, you confirm that you have read, understood, and agreed to everything set out below.
Key Points
A quick summary of the most important areas. The full terms follow below — please read those too.
You must be at least 18 years old to register and play on Crikeya. One account per person. Crikeya reserves the right to verify your age and identity at any time.
All transactions run through bKash, Nagad, or Rocket. Withdrawals are processed to the same method used for deposit. Minimum and maximum limits apply per transaction.
All bonuses are subject to wagering requirements. Bonus terms are displayed clearly before you opt in. Attempting to abuse bonus offers will result in forfeiture and possible account suspension.
You are responsible for keeping your login credentials secure. Crikeya will never ask for your password. Report any unauthorised access to support immediately.
Crikeya provides deposit limits, loss limits, and self-exclusion tools. Using these tools is your right. Crikeya may also apply limits to accounts showing signs of problem gambling.
Fraud, collusion, use of automated tools, and any attempt to manipulate game outcomes are strictly prohibited. Violations result in immediate account closure and forfeiture of funds.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and Crikeya ("Crikeya", "we", "us", "our"), the operator of the online gaming platform accessible at crikeya.com and through the Crikeya mobile application.
By registering an account on Crikeya, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the Crikeya platform.
These Terms apply to all games, promotions, payment transactions, and interactions with the Crikeya platform. They should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and Crikeya.
Plain language note: These Terms are written to be as clear as possible. If anything is unclear, contact Crikeya support at [email protected] before you start playing.
To register and use the Crikeya platform, you must meet all of the following requirements:
Crikeya reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, Crikeya may suspend your account and withhold any pending withdrawals until verification is complete. If verification fails, Crikeya may close the account and return any unplayed deposited funds.
Age verification: Crikeya takes underage gambling seriously. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited in accordance with applicable regulations.
Each player is permitted to hold one account only on the Crikeya platform. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in all associated accounts being closed and any balances forfeited.
When registering, you agree to provide accurate, complete, and up-to-date information. This includes your:
You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. Crikeya will never ask you for your password via any channel. If you suspect your account has been accessed without your authorisation, contact Crikeya support immediately.
Crikeya reserves the right to suspend or close any account where the information provided is found to be false, misleading, or incomplete.
Crikeya accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a mobile banking account registered in your own name. Deposits made from accounts belonging to third parties will be reversed and the associated account may be suspended.
If a deposit does not appear in your account within 15 minutes, contact Crikeya support with your transaction reference number. Do not attempt a second deposit before confirming the status of the first one.
All transactions on Crikeya are processed in Bangladeshi Taka (BDT). There are no currency conversion fees.
Withdrawals are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit. Crikeya does not send withdrawals to third-party accounts under any circumstances.
Crikeya reserves the right to carry out additional security checks before processing any withdrawal. This is done to protect players from fraud and to comply with anti-money laundering obligations. You may be asked to provide a copy of your national ID, a selfie, or proof of your payment method during this process.
Withdrawals of bonus winnings are subject to the wagering requirements described in Section 6. You cannot withdraw bonus funds that have not yet met the applicable wagering requirement.
Fast payouts: Crikeya processes the majority of withdrawals within 3 minutes for fully verified accounts with no pending security flags.
Crikeya offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed on the Offers and Promotions page at the time the bonus is active. By claiming any bonus, you agree to the specific terms attached to that bonus.
General bonus rules that apply across all Crikeya promotions:
Bonus abuse: Crikeya monitors bonus usage patterns. Accounts found to be exploiting bonus structures — including through coordinated play across multiple accounts — will have bonuses removed and may be permanently closed.
All games available on the Crikeya platform operate using a certified Random Number Generator (RNG). This ensures that every game outcome is completely random and independent of previous results. The RNG used by Crikeya's game providers is regularly audited by independent third-party testing laboratories.
The Return to Player (RTP) percentage for each game is displayed within the game interface. Crikeya does not modify RTP settings on a per-account basis. Every player receives the same published RTP for every game, every session.
Specific rules for individual games — including Aviator, Mines, Pirate Fishing, Bombing Fishing, Super Keno, and E-Sports — are available on each game's dedicated page.
The following actions are strictly prohibited on the Crikeya platform. Engaging in any of these will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:
Zero tolerance: Crikeya operates a zero-tolerance policy on fraud and cheating. All suspicious activity is logged, investigated, and where appropriate, reported to financial crime authorities.
Crikeya reserves the right to suspend or permanently close any account at its discretion. Common reasons for account action include, but are not limited to:
If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason — including at your own request — any verified real-money balance will be returned to your registered payment method after standard security checks.
You may close your account at any time by contacting Crikeya support. If you are closing your account due to concerns about your gambling behaviour, please visit the Responsible Gaming page for self-exclusion options that take effect immediately.
Crikeya is committed to providing a safe and responsible gaming environment. The platform offers a range of tools to help players stay in control of their gaming activity:
All responsible gaming tools are available in your account settings and take effect immediately when activated. Crikeya's support team is also trained to assist players who raise concerns about their own gambling behaviour. Full details are available on the Responsible Gaming page.
Gaming is meant to be enjoyable. If it ever stops feeling that way, please use the tools available in your account or reach out to our support team. We're here to help.
Crikeya collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.
Key points regarding your data on Crikeya:
All content on the Crikeya platform — including but not limited to the website design, logo, game interfaces, graphics, text, and software — is the intellectual property of Crikeya or its licensed game providers. You may not copy, reproduce, distribute, or create derivative works from any Crikeya content without prior written permission.
The Crikeya name, logo, and brand identity are registered trademarks. Unauthorised use of these marks is prohibited and may result in legal action.
To the fullest extent permitted by applicable law, Crikeya's total liability to you for any claim arising from your use of the platform is limited to the amount of real-money funds held in your account at the time the claim arises.
Crikeya is not liable for:
Nothing in these Terms limits Crikeya's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
Crikeya reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, Crikeya will notify registered players via email or an in-platform notification.
Your continued use of the Crikeya platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.
Stay informed: We recommend checking this page periodically. The "Last updated" date at the top of the page will always reflect the most recent revision.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the Crikeya support team:
For questions specifically about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page or contact support directly. For questions about your account data, refer to the Privacy Policy or email support with your request.
Ready to Play
Register your free account in under two minutes, deposit via bKash or Nagad, and start playing immediately. Check the current welcome bonus on the promotions page before you sign up.
18+ only. Terms and conditions apply. Please play responsibly.