Gaming on Crikeya is meant to be fun — full stop. We've built a full set of responsible gaming tools directly into the platform so every player in Bangladesh can stay in control, set their own limits, and get help the moment they need it. No waiting, no complicated process.
Every Crikeya account comes with access to deposit limits, loss limits, session reminders, cooling-off periods, and full self-exclusion — all available instantly from your account settings.
Built-In Protection
Every tool below is free, available instantly, and built directly into your Crikeya account. No forms to fill, no waiting period to activate.
Set a daily, weekly, or monthly deposit cap on your Crikeya account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately.
Define the maximum amount you are comfortable losing in a given period. Crikeya will automatically pause your account from further play once that threshold is hit, protecting your bankroll.
Set a session duration limit and Crikeya will send you a reminder when your time is up. It's easy to lose track of time when you're in the zone — this tool keeps you grounded.
Take a short break from Crikeya without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is locked from play and deposits.
If you feel you need a longer break, self-exclusion lets you lock your Crikeya account for a minimum of 6 months. During self-exclusion, you cannot log in, deposit, or receive any promotional communications.
Our player welfare team is available around the clock via live chat. If you're worried about your own gaming or someone else's, reach out — our team is trained to listen and help without judgment.
Responsible gaming means playing on Crikeya in a way that stays fun, stays affordable, and stays within your control. It means treating gaming as entertainment — the same way you'd treat going to the cinema or watching a cricket match — not as a way to make money or escape from problems.
At Crikeya, we believe that the vast majority of our players in Bangladesh enjoy gaming without any issues. But we also know that for a small number of people, gaming can become a problem. That's why we've built responsible gaming into the core of the platform, not as an afterthought, but as a fundamental part of how Crikeya operates.
Responsible gaming at Crikeya covers three things: the tools we give you to stay in control, the information we provide so you can recognise warning signs early, and the support we offer if things ever stop feeling fun.
The golden rule: Only ever play with money you can afford to lose. If a loss would affect your rent, food, or family, it's too much to risk.
Crikeya takes responsible gaming seriously. Here is what we commit to every player on the platform:
Crikeya's responsible gaming policy applies to all games on the platform, including Aviator, Mines, Pirate Fishing, Bombing Fishing, Super Keno, and all E-Sports betting markets.
Problem gambling doesn't always look obvious from the outside. It often starts gradually — a few extra sessions here, a slightly bigger deposit there. Knowing the warning signs early gives you the best chance of staying in control.
Ask yourself honestly whether any of the following apply to you:
Do you find yourself spending more time or money on Crikeya than you originally planned?
Do you play to try to win back money you've already lost — also known as chasing losses?
Have you borrowed money, sold belongings, or skipped bills in order to fund your gaming?
Do you feel restless, irritable, or anxious when you're not able to play?
Have you hidden your gaming activity from family members or close friends?
Has gaming started to affect your work, studies, sleep, or relationships?
Do you feel like you need to bet larger and larger amounts to get the same level of excitement?
If you answered yes to two or more of these questions, it may be time to use Crikeya's responsible gaming tools or speak to our support team. There is no shame in asking for help — it's the smart move.
All of Crikeya's responsible gaming tools are available directly from your account settings. Here's how to access and activate them:
Go to crikeya.com or open the Crikeya app and log in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
You'll find the Responsible Gaming section clearly labelled in the settings menu. All available tools are listed here with simple toggle controls.
Choose the tool you want to use, enter your preferred limit or duration, and confirm. Limits that reduce your activity take effect immediately. Increases require a 24-hour waiting period.
If you can't find a setting or need help activating a tool, our live chat support team is available 24/7 and can assist you directly.
Self-exclusion is the most powerful responsible gaming tool available on Crikeya. When you self-exclude, your account is fully locked — you cannot log in, make deposits, place bets, or receive any promotional messages from Crikeya for the duration of the exclusion period.
Self-exclusion periods on Crikeya are available for the following durations:
Once self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentional — it ensures the tool provides genuine protection rather than just a temporary pause that can be undone on impulse.
At the end of a self-exclusion period (except permanent exclusion), Crikeya will contact you to confirm whether you wish to reactivate your account. There is a mandatory 7-day reflection period before reactivation can proceed. We will not send you any promotional offers during this reflection period.
Important: If you self-exclude from Crikeya and then attempt to open a new account during the exclusion period, we will close that account immediately upon detection. Please do not attempt to circumvent self-exclusion — it exists to protect you.
Crikeya is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of verification in place to prevent underage access.
Any account found to belong to a person under 18 will be closed immediately, all funds will be returned, and the matter will be reported to the relevant authorities where required by law.
For parents and guardians: Keep your Crikeya login credentials private and never share your account with anyone, including family members. Your account is personal and non-transferable.
Crikeya's support team is always here for you, but we also recognise that some players may benefit from speaking to a specialist outside of the platform. If you feel that gaming has become a problem in your life, reaching out to a professional support service is a sign of strength, not weakness.
We encourage any player who is struggling to speak to a trusted person in their life — a family member, a friend, or a community leader — as a first step. Talking openly about the problem is often the most important move you can make.
In addition to speaking with people you trust, Crikeya's own support team at [email protected] can provide guidance, activate protective tools on your behalf, and help you take a break from the platform in a way that feels manageable.
Remember: You can contact Crikeya's player welfare team at any time via live chat or email. All conversations about responsible gaming are treated with complete confidentiality and without judgment.
Crikeya exists to provide entertainment. We want every player in Bangladesh to enjoy the platform safely, sustainably, and on their own terms. That's not just a policy statement — it shapes every decision we make about how the platform is designed, how our support team is trained, and how we communicate with our players.
We pledge to:
If you ever feel that Crikeya has fallen short of this pledge, please tell us. Contact [email protected] and we will take your feedback seriously. Your experience matters to us — not just as a player, but as a person.
Play for fun. Play within your means. And if it ever stops being fun — stop, and talk to us. That's the Crikeya responsible gaming promise.
Quick Reference
Best if you want to control how much you fund your account each day, week, or month.
Instant EffectBest if you tend to lose track of time during play and want a gentle nudge to take a break.
FlexibleBest if you need a short break of 1–30 days without permanently closing your account.
FlexibleBest if you need a serious, enforced break of 6 months or more with no way to reverse it early.
Permanent LockJoin Crikeya Safely
Register your free Crikeya account today and play with the confidence that every responsible gaming tool is already built in and ready to use — at no cost, with no barriers.
18+ only. Please play responsibly. If gaming stops being fun, visit our FAQ or contact [email protected].